Privacy Policy

Introduction and Scope

This Privacy Policy explains how Fortunica collects, stores, uses, and shares personal information when you visit our website or use our online casino services. This policy applies to all users accessing Fortunica from Australia and other permitted jurisdictions. This policy was last updated in 2026 and takes effect immediately for all account holders and site visitors.

Information We Collect

Fortunica collects account registration details such as your name, date of birth, email address, phone number, and residential address to verify identity and comply with responsible gambling requirements. We also gather transactional data including deposits, withdrawals, and wagering history, as well as technical information like IP address, device type, and browser data. Additional information may be collected during identity verification or customer support interactions.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to remember your preferences, maintain session security, and improve site functionality. Analytics tools help us understand how players interact with games and pages, allowing Fortunica to enhance the overall user experience. You can adjust your browser settings to limit or block cookies, though this may affect certain site features.

How We Use Your Data

Personal data is used to operate your Fortunica account, process transactions, verify your identity, and detect fraudulent or suspicious activity. We also use collected information to personalize promotions, send account-related communications, and meet regulatory and licensing obligations. Aggregated or anonymized data may be used internally for statistical analysis and product improvement.

Third-Party Processors and Service Providers

Fortunica works with trusted third parties, including payment processors, identity verification services, and cloud hosting providers, to deliver our services effectively. These providers are contractually obligated to handle your data securely and only for the purposes specified by Fortunica. We do not sell personal information to unrelated third parties for marketing purposes.

Data Storage and Security

User data is stored on secure servers with encryption and access controls designed to prevent unauthorized access, loss, or misuse. Fortunica regularly reviews its security practices to align with industry standards for protecting sensitive financial and personal information. Despite these measures, no system can guarantee absolute security, and users are encouraged to safeguard their own login credentials.

Data Retention

Fortunica retains personal and account data for as long as necessary to fulfill legal, regulatory, and operational requirements, including anti-money laundering obligations. Once retention periods expire, data is securely deleted or anonymized unless further retention is required by law. Inactive accounts may still have data retained for a defined period before removal.

Your Rights to Access and Deletion

You have the right to request access to the personal data Fortunica holds about you, as well as corrections to inaccurate information. You may also request deletion of your data, subject to legal retention obligations tied to gambling regulation and fraud prevention. Requests can be submitted through your account settings or by contacting our support team directly.

International Data Transfers

As Fortunica may use service providers located outside Australia, personal data could be transferred to and processed in other countries. We take reasonable steps to ensure that any such transfers maintain a comparable level of data protection consistent with recognized international standards, including principles similar to those under GDPR. Appropriate safeguards are applied when data is shared across borders.

Updates to This Privacy Policy

Fortunica may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any material changes will be posted on this page with a revised effective date, and continued use of Fortunica's services indicates acceptance of the updated policy. Users are encouraged to review this page periodically to stay informed of any changes.