Terms and Conditions

Introduction and Acceptance of Terms

These Terms and Conditions ('Terms') govern your access to and use of the Fortunica online casino platform, including all games, promotions, and related services. By creating an account or using any part of the Fortunica website, you agree to be bound by these Terms in full. This document is effective as of 2026 and Fortunica reserves the right to amend it at any time, with updates posted on this page.

Eligibility Requirements

Access to Fortunica is restricted to individuals who are at least 18 years of age or the legal age of majority in their place of residence, whichever is higher. By registering an account, you confirm that you are of legal age, possess full legal capacity to enter into binding agreements, and are not accessing the platform from a jurisdiction where online gambling is prohibited. Fortunica reserves the right to request proof of age and identity at any time and to suspend accounts pending verification.

Account Registration Rules

Each individual may register only one account with Fortunica, and this account must be created using accurate, current, and complete personal information. Users are responsible for maintaining the confidentiality of their login credentials and for all activity conducted through their account. Fortunica reserves the right to refuse registration, close duplicate accounts, or terminate accounts found to contain false or misleading information at any point.

Deposits and Withdrawals

Deposits must be made using approved payment methods listed on the platform, and funds must originate from a payment source registered in the account holder's own name. Withdrawal requests are subject to identity verification procedures and may be delayed until all required checks are completed satisfactorily. Fortunica does not guarantee specific processing times for withdrawals and reserves the right to impose minimum and maximum transaction limits, which may vary by payment method or account status.

Bonus and Promotional Terms

Bonuses, free spins, and other promotional offers provided by Fortunica are subject to individual terms, including wagering requirements, eligible games, and expiry periods, which will be disclosed at the time the offer is presented. Misuse of bonus offers, including the creation of multiple accounts or exploitation of promotional errors, may result in forfeiture of bonus funds and associated winnings. Fortunica reserves the right to modify, withdraw, or cancel any promotion at its sole discretion without prior notice.

Responsible Gambling Measures

Fortunica is committed to promoting responsible gambling and provides tools such as deposit limits, session time reminders, and self-exclusion options to help users manage their play. Users who believe they may have a gambling-related problem are encouraged to make use of these tools or seek independent support services. Fortunica may, at its discretion, impose restrictions on an account where signs of harmful gambling behaviour are identified.

Account Suspension and Termination

Fortunica reserves the right to suspend, restrict, or permanently close a user account where there is reasonable suspicion of fraud, collusion, bonus abuse, breach of these Terms, or provision of false information during registration. Accounts may also be suspended to facilitate identity verification or in response to a request from the account holder for self-exclusion. Where an account is closed due to a breach of these Terms, Fortunica reserves the right to withhold funds pending investigation.

Limitation of Liability

Fortunica provides its platform on an 'as is' basis and does not guarantee uninterrupted or error-free access to games or services. To the maximum extent permitted, Fortunica shall not be liable for indirect, incidental, or consequential losses arising from use of the platform, including losses resulting from technical malfunctions or connectivity issues. Users acknowledge that gambling involves financial risk and that outcomes of games are determined by chance.

Dispute Resolution

Any dispute arising from the use of Fortunica's services should first be raised with Fortunica's customer support team, who will attempt to resolve the matter promptly and in good faith. If a resolution cannot be reached directly, users may escalate the matter to an independent alternative dispute resolution service where available. Users agree to pursue disputes through these channels prior to seeking other remedies.

General Provisions

These Terms constitute the entire agreement between the user and Fortunica regarding use of the platform, superseding any prior agreements or understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. Continued use of Fortunica following any amendment to these Terms constitutes acceptance of the revised Terms.