Responsible Gambling

Our Commitment to Responsible Gambling

Fortunica is committed to providing a safe and enjoyable entertainment experience for all players. We believe that gambling should always remain a form of fun rather than a source of financial or personal difficulty. To support this goal, we offer a range of tools and information designed to help players stay in control of their play.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, and recognising the early signs is an important step toward staying in control. Common indicators include spending more time or money than intended, chasing losses, neglecting personal or financial responsibilities, and feeling anxious or irritable when unable to play. If you notice these behaviours in yourself or someone close to you, it may be time to seek support or make use of the responsible gambling tools available on Fortunica.

Setting Deposit Limits

Fortunica allows players to set daily, weekly, or monthly deposit limits to help manage spending. These limits can be adjusted through your account settings, though reductions typically take effect immediately while increases may involve a short waiting period as a precautionary measure. Setting a limit is a simple and proactive way to keep your gambling activity within a comfortable budget.

Taking a Time-Out

If you feel you need a short break from gambling, Fortunica offers a time-out feature that temporarily suspends your account access for a set period. This can range from a single day to several weeks, giving you space to reflect and reset without the pressure of ongoing play. Once the time-out period ends, your account will automatically become accessible again.

Self-Exclusion Options

For players who require a longer-term break, self-exclusion allows you to close your Fortunica account for an extended period or indefinitely. During self-exclusion, you will not be able to log in, deposit, or receive marketing communications from Fortunica. Players seeking to self-exclude should contact our support team, who will guide them through the process in a confidential and respectful manner.

Staying in Control While Playing

Maintaining healthy gambling habits involves setting personal limits before you begin, taking regular breaks, and avoiding gambling as a way to cope with stress or financial pressure. It is also important never to gamble with money needed for essential expenses. Fortunica encourages all players to view gambling purely as entertainment rather than a way to make money.

Support for Players and Their Families

If gambling is affecting you or someone you care about, a number of independent support organisations across Australia offer free and confidential assistance, including counselling, helplines, and financial guidance. We encourage all players to consult local resources for professional support tailored to their circumstances. Fortunica does not provide medical or financial advice but supports players in seeking appropriate help when needed.

Age Verification and Account Protection

Fortunica strictly prohibits gambling by individuals under the legal age and employs verification procedures to confirm player identity and age. These measures help protect vulnerable individuals and maintain a secure gambling environment. Parents and guardians are encouraged to use parental control software to prevent underage access to gambling websites.

Reviewing and Updating This Page

Fortunica regularly reviews its responsible gambling practices to ensure they remain effective and aligned with player needs. This page was last updated in 2026 and may be revised periodically to reflect improvements to our tools and services. Players are encouraged to review this page from time to time to stay informed.